Review Management
View and manage user generated content shared on Glassdoor and Indeed from one place. Explore each section below.
Manage Employee Reviews.
Once your Employer Branding Hub is linked with your Indeed account, you can view and manage both Glassdoor and Indeed reviews from the Reviews Tile.
Filter reviews on this page with selections at the top, or additional filters on the right hand module.
Toggle between "Glassdoor Reviews" and "Indeed Reviews" to view employee reviews from each site.
Employee Reviews: These are anonymous reviews that your employees, both current and former, write to give you feedback on their experiences with your company. When you respond to reviews, it shows candidates how your organization handles feedback and how you live your employer brand.
​
​
​
​
​
​
​
Insights available on each review listed include: See how many reviews you have, how many views each review has gotten in the last 30 days, and how many job seekers have found the review helpful with “helpful votes.”
​
Actions you may take from this page:
-
View and read all Glassdoor and Indeed employee reviews
-
Filter by: Employment Status, Star Rating, Location, Job Type, Opinion Score, "Has a Response" (Note that Indeed filters may slightly vary)
-
"Respond to reviews" (both positive and negative)
-
Employers with EBH in the US may respond to Indeed Reviews on this page. This integration is coming soon for international employers - until then, respond to reviews on Indeed.com.​
-
-
"Feature a review" to pin it to the top of the review list that job seekers see when visiting your company's profiles. The chosen review must be from the last 12 months.
-
Employers with EBH in the US only may feature an Indeed Review on this page. This integration is coming soon for international employers - until then, you may feature a review on Indeed.com.
-
-
"Flag a Review" if you feel it violates Community Guidelines
-
"Embed a Review" as a widget on another URL, like your company website
​
Export availability: Export to Excel
Learn more in Glassdoor's Help Center Article on Review Aggregation about Glassdoor and Indeed Reviews and integrated feature functionality.
Manage Interview Reviews.
These reviews are left anonymously on Glassdoor by candidates who have completed an interview or phone screen with your company.
​
Candidates have the option to review several components of the interview process, including:
-
Whether they accepted an offer
-
Overall experience
-
Interview difficulty
-
Duration of application/interview process
-
Interview questions
-
Duration of interview period
​
Actions you may take on this page:
-
View and read all Glassdoor interview reviews
-
Filter by: Location, Interview Experience, Offer Status, Recruitment Source, and Interview Difficulty
-
Respond to reviews
-
"Feature" a review to pin it to the top of the list of interview reviews. Job seekers will see this review when visiting the Overview page of your Glassdoor profile, and it will appear first on the Interview tab on your profile. Learn more about featuring an interview review in this Glassdoor Help Center article.
-
"Flag a Review" if you feel it violates Community Guidelines
​
Export availability: Export to Excel
Filter reviews on this page with selections at the top, or additional filters on the right hand module.
Request More Reviews.
Making improvement to your employee experience requires gathering feedback. We suggest you thoughtfully request reviews from your employees at various stages of the employee lifecycle. We offer a few ways to easily set up review campaigns from your Employer Center.
Customized Emails:
Upload employee email addresses and craft a custom message (or use one of our templates for employee milestones!) that you can preview.
​
Shareable Link:
Quickly generate a survey link you can embed in any internal company email, newsletter, intranet etc.
Campaign Analytics:
Understand how effective your request review campaigns are by viewing campaign history analytics like the number of new reviews approved from a given campaign. You may also find the Review Volume Trends report useful in tracking new employee reviews.
​
When to request reviews:
• Onboarding
• Performance reviews
• Work anniversaries
• Promotions or career changes
• Exit interviews
